SERVICE DESIGN / FACILITATION / USER RESEARCH/
STRATEGY & FUTURES / UX

I’m a Service Designer and User Researcher with experience helping global brands apply a human-centered approach, navigate the research phase, and translate insights into service and product solutions.

From consultancy to global enterprise, I‘ve led UX teams, advocated for user-centricity across various level of stakeholders. Simply put, I love helping teams understand how the next product could feel or be, and why it matters – through creativity, co-creation, and a spark of Southern Italian energy.

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WORK

→ Service Design & UX

→ Strategy & Future Thinking

→ Communication

During the past years, I’ve been collaborating with global organisations on exciting and impactful projects. Yet, most of these projects can’t be shared for confidential reasons, so I’ve made a selection of tools and related learnings during my work experience and University years.

If you’re curious to see my most recent work, please reach out.

Check out my work

OFFERINGS

If you want to know more,
let’s get in touch

→ UX Research & Usability testing
→ Ethnographic research
→ Co-creation & Facilitation (Online & Offline)
→ Service Design (User journeys, service blueprints, stakeholders mapping, etc.)
→ Prototyping
→Experience Design
→ Design Thinking training
→ Future Thinking and trend research
→ Project managing

APPROACH

I use Design Thinking to explore problems and create solutions, from research to implementation. Inspired by Future and Systemic Thinking, I design with the bigger picture in mind to create meaningful, long-lasting impact.

CONTACT

I WOULD LOVE TO TELL YOU MORE IN FRONT OF A COFFEE!
Let’s get in touch

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